Client Feedback About Our Expert Risk Management Solutions

CUSTOMER TESTIMONIALS

In my opinion, their knowledge and professionalism is unparalleled, and the team has the credentials and continuing education to back this up. CPR strives to remain current on all of the latest treatment plans and medical procedures, and more importantly from a risk perspective the cost associated therewith. While most clients hate to even hear the word “laser”, the reality of the situation is that lasering has become absolutely necessary in this market place. We address lasers with CPR on a daily basis. While the initial obligation is to accurately state the ongoing risk for a potential large claimant, they then work with us to try and get as creative and flexible as possible in mitigating a known risk. There is no question that CPRs ability to think outside the box has enabled us to write certain accounts.

Just as important is her timeliness, as we are often working within severe time constraints. At no time have we waited more than 48 hours for a medical review, and it is not unusual to receive same day service. Such responsiveness is critical to successfully writing business and CPR has always met our needs in this regard.

In closing, I would whole heartedly recommend utilizing CPR Risk Management, Inc’s services. They have truly become an invaluable asset to our organization.”

Our company has been working with CPR for over two years. I oversee the operations of our company and am responsible for all of the areas of the stop-loss business.

CPR has been reviewing major medical conditions for the underwriting staff of our company when requested. If necessary, CPR will advise the staff on setting lasers or other ways to safeguard the underwriting credibility and they also work with our Director of Claims with ongoing claim evaluations. Turn around time has always been 24 hours or less and they have been extremely accurate with her recommendations. CPR has done an excellent job integrating with our underwriting personnel and gaining their confidence; they are very well organized, diligent in the paperwork, easily reachable, and always on time. I am confident in CPR’s abilities and would not hesitate to recommend the services of CPR Risk Management, Inc.”

I have worked with Mary Pozuelo for over two years and found her to be very professional, competent, reliable, knowledgeable, and a very flexible colleague to work with. Her extensive knowledge of underwriting and medicine is very evident in her concise and clear underwriting reports plus all reports are returned within 24 hours or less. I do not hesitate to recommend her to anyone seeking her expertise in supporting an underwriting staff in reviewing employee stop loss cases.”

IN A RECENT SURVEY, HERE’S WHAT OUR CLIENTS ARE SAYING:

  • “Keep on doing a great job!”
  • “Expedient, Professional, Accurate ..Awesome job every time.”
  • “I enjoy working with CPR and value their input on my submissions. 4th quarter turnaround times can be tight at times, but CPR always tries to accommodate my requests in a timely manner, which I appreciate.”
  • “Very satisfied with overall service.”
  • “Great partners, enjoying working with Mary and Steve”
  • “Very satisfied with responsiveness, detail of reviews, and projections are well explained.”
  • “Mary and her staff do a tremendous job at servicing all of our medical review needs. The nursing team is very thorough with their reviews and do not hesitate to inform us that additional information would be helpful for more accurate risk projecting. Turnaround times are second to none.”
  • “Easy to work with. Responsive.”
  • “Love working with Mary and Steve!”
  • “I have worked with CPR Risk Management for years. They are an exceptional company, with knowledgeable and professional clinicians. I highly recommend them.”
  • “Keep up the great work!”
  • “I greatly value your expertise and opinions!”
  • “Thanks for all your help and guidance.”
  • “Very responsive when a rush is needed.”
  • “YOU DO A GREAT JOB!”
  • “I’m extremely satisfied with the service. I wouldn’t change a thing.”